Customer Experience Enhancement In Banks
February 3, 2022 ⚊ 1 Min read ⚊ Views 183 ⚊ EDUCATION
Customer Experience Enhancement now has access to accounts and can transact across mobile, social, and other self-serve channels. The branch’s role is changing to focus on more complex issues while consumers use Facebook, mobile apps, and virtual wallets to conduct financial business in a new ecosystem. Big Data help in analysing customer experience which leads to generating useful information which can be used for customer experience enhancement. You can learn big data from plenty of resources, the best platform to learn data science is online institutes.
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